Attention Tenants!

Due to COVID-19 Our office will be closed until further notice.

Office Hours
9:00 AM - 4:00 PM:

CLOSED for lunch between 1:00 PM-2:00 PM

Spring Summer Reminders

Please see the updated landscaping schedule below

KHI Maintenance has contracted a vendor to perform landscaping activities.

If the weather is not suitable for grass cutting, the landscapers will come the following day or the next day that is suitable.

 

Below are some points for residents to do their part during the spring and summer months months

  • Residents are responsible for keeping the lawns clear of clutter so that landscaping can take place. Your grass cannot be cut if the back gate is locked/latched, contains dog feces, or if items are left on lawns.
  • Any service issues with landscaping should be sent to the KHI Maintenance mailbox on the website or called to 519-744-6655 ext 8202.

Landscaping Schedule

 

Address Monday Tuesday Wednesday Thursday Friday
15 Linden Avenue X
20 Union Lane X
25 Joseph Street X
35 David Street X
35 Linden Avenue X
45 Howe Drive X
454 Lancaster Street X
110 Lancaster Street X
278 Carwood Avenue X
430 Connaught Ave X
59 Vanier Drive X
103 Gage Avenue X
31 Oprington Drive X
355 Charles Street X
5 Maurice Street X
35 Cedar Street X
73 Church Street/ 64 St George Street X
76 Penelope Drive X
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Frequently-Asked
Questions

Paying Rent

Rent is due on or before the first of every month.

  • Pre authorized debit agreement
  • Post-dated cheques
  • At office with debit or cheque

Call the office at 519-744-6655, ext8201 immediately. We understand things happen and we are willing to work with you on creating a payment plan. If you fail to contact us, you will receive an N4, a legal notice of non-payment of rent (learn more about legal notices below). Late or non-payment of rent may result in legal termination of your tenancy.

Legal Notices

N4:  Notice to End your Tenancy Early for Non-Payment of Rent:  You have received this notice because you have failed to pay your rent when it became due.  In order to resolve this issue you can 1) Pay the balance owing by the date indicated on the notice; 2) Call the office and arrange payment terms; or 3) Move out by the date indicated on the notice.  Tenants are strongly encouraged to contact the KHI office to discuss their options.  If you do none of the above or disagree you must attend a tribunal hearing at the Landlord Tenant Board to resolve the issue.

Notice to End your Tenancy for Interfering with Others, Damage or Overcrowding:  You have received this notice because your behaviour of that of your guests has interfered with the reasonable enjoyment of the property by your neighbours.  In order to resolve this issue you must stop the activities or correct the behaviour described in the notice.  If you do not correct the issue you will receive further notice to attend a tribunal hearing at the Landlord Tenant Board to resolve the issue.

Notice to End your Tenancy for Illegal Acts or Misrepresenting Income in a Rent-Geared-to-Income Rental Unit:  You have received this notice because you or someone living with you has committed an illegal act on the property.  If you disagree or choose not to move out you must attend a tribunal hearing at the Landlord Tenant Board to resolve the issue.

Notice to End your Tenancy for Causing Serious Problems in the Rental Unit or Residential Complex:  You have received this notice because your behavior or that of your guests has seriously impaired the safety of another person on the property or has willfully damaged the property.  If you disagree or choose not to move out you must attend a tribunal hearing at the Landlord Tenant Board to resolve the issue.

Notice to end your tenancy at the end of the term:  You have received this notice for consistent late payment of rent.  If you disagree or choose not to move out you must attend a tribunal hearing at the Landlord Tenant Board to resolve the issue.

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